Terms of Service
THESE TERMS SHOULD BE READ CAREFULLY, AS THEY AFFECT THE PARTIES‘ LEGAL RIGHTS BY, AMONG OTHER THINGS, LIMITING
TREMBIT’S LIABILITY FOR THE SERVICE, PERMITTING VATRA TO CHANGE THESE TERMS, AND INCLUDING A CLASS ACTION
These Trembit Terms of Service and all policies and documentation expressly incorporated herein (collectively,
“Terms”) govern the access to or use, downloading, initiation, or administration (collectively, “Use(s)” or
of the Vatra service, including related software applications, (the “Service”) by you and, if you are Using the
Service on behalf of or for the benefit of any legal entity or business, such entity or business (collectively,
“You” or “Your”). This is a legally-binding contract between You and Trembit.
By Using the Service, You agree to and accept these Terms, and, if You are Using the Service on behalf of or for
benefit of any legal entity, You represent and warrant to Trembit that You have the authority to bind such legal
entity to these Terms and enter into these Terms on such entity’s behalf. IF YOU DO NOT HAVE SUCH AUTHORITY OR
NOT AGREE TO THESE TERMS, THEN YOU SHOULD NOT ACCEPT THESE TERMS, ACCESS, USE, DOWNLOAD, INITIATE, OR ADMINISTER
SERVICE OR AUTHORIZE OR PERMIT ANY OTHER PERSON OR ENTITY TO DO SO.
The Service is provided as-is and without support, and Vatra makes no commitment or guarantee – and shall have
obligation – relating to any availability/unavailability, uptime/downtime, performance, reliability,
features, or other operation/inoperation of the Service (including without limitation any integration or other
feature of the Service designed to interoperate with any third-party offering (“Integration”)). You acknowledge
agree that (a) the Service will not be uninterrupted, error-free, or available 100% of the time, (b) content may
transmitted, streamed, communicated, recorded, received and/or stored through the Service and other users or
participants in Your meetings may export, save, store, record, or copy such content by or on behalf of You or
users in a variety of ways (including without limitation via third-party integrations or local or external
download), (c) the Service is not intended to, and should not, be used for back-up or long-term storage of data,
(d) Vatra shall not be responsible for any such exported content or any loss of such stored content. Use of
applications may utilize underlying third-party cellular and/or data services and thus may use such services’
allotted units and/or result in usage or other charges associated with such third-party services.
Vatra may – in its sole discretion, at any time, with or without notice, and without any obligation or liability
You or any other party – suspend, terminate, limit, change, modify, downgrade, and/or update the Service (in
or in part), including without limitation any feature, functionality, Integration or component thereof.
THE SERVICE SHALL NOT, AND IS NOT INTENDED TO, BE USED FOR ANY APPLICATION WHERE FAILURE, INTERRUPTION, OR
MALFUNCTION MAY REASONABLY BE ANTICIPATED TO RESULT IN BODILY INJURY, LOSS OF LIFE, OR SUBSTANTIAL DAMAGE TO
PROPERTY, INCLUDING WITHOUT LIMITATION TO SUPPORT OR CARRY EMERGENCY CALLS TO EMERGENCY SERVICES (e.g. E911 or
numbers). Vatra is not liable for any claims, damages or loss which arise from this limitation.
Use of the Service
You agree to Use the Service in accordance with these Terms and in accordance with any and all applicable laws
regulations, including by obtaining all required consents, licenses, rights, authorizations, and/or permits. You
shall be solely responsible and liable for Your Use of the Service, including without limitation for any and all
content transmitted, streamed, communicated, recorded, received, and/or stored to or through the Service by You
(“Your Content”). To the extent that You choose to use any software applications provided by Trembit in relation
the Service, You agree that You will promptly install all upgrades, bug fixes, patches, and other corrections
relating to the Service made available by Vatra.
You agree not to:
Take any action or omission that would reasonably be expected to (i) disrupt or compromise the integrity
security of the Service or the privacy of any other user(s) of the Service or (ii) cause imminent and
material damage to the Service, Vatra, or any other user(s) of the Service;
Use the Service:
for any fraudulent, criminal, defamatory, harassing, or tortious purpose, or to participate in
promote any illegal activity;
to breach, violate, or infringe intellectual property, privacy, or other rights, or to
misappropriate the property, of any third-party;
to transmit, distribute, or store any material that contains viruses, time bombs, Trojan horses,
worms, malware, spyware, or similar programs or materials;
to transmit misleading or inaccurate caller ID information with the intent to defraud, cause
or wrongfully obtain anything of value;
to transmit or broadcast unsolicited, or “junk” or “spam,” marketing or promotional materials or
messages through pre-recorded voice messages, SMS, facsimile, or other means, in breach of any
applicable laws or regulations;
to transmit, distribute, display, store, or share inappropriate or obscene content or material
(involving, for example, nudity, bestiality, pornography, offensive language, graphic violence,
attempt to hack or gain unauthorized access to the Service or any network, environment, or system of
or any of other user(s) of the Service;
remove, obscure, modify, or alter any branding, logos, and/or legal notices displayed in or along with
trunk or forward extensions or numbers associated with the Service to a private branch exchange or key
system or to other numbers that can process multiple calls simultaneously.
In conjunction with or immediately after the Use of the Service, Vatra may present users with information about
solicitations or advertisements for Vatra or Vatra services (“Branding”). If you are integrating the Service
another service, product, or application for third-party users, or otherwise providing it to or making it
to third-party users for commercial purposes, you shall allow such Branding to be viewed and interacted with by
third-party users for a period of at least 15 seconds from when first presented, and you shall not otherwise
obscure, modify, or alter any such Branding.
Using the Service does not give You ownership of any intellectual property rights in the Service or any Vatra or
third-party content You access. You may not use Vatra or third-party content from the Service unless You obtain
permission from its owner or are otherwise permitted by law. Other than displaying the branding contained in the
Service, these Terms do not grant You the right to use any branding or logos used in the Service or that
belong to Vatra.
You can stop using the Service at any time. Vatra may – in its sole discretion, at any time, with or without
and without any obligation or liability to You or any other party – suspend, alter, or stop providing the
You or any other party for any or no reason, including without limitation if You do not comply with these Terms
if we are investigating suspected misconduct. In short, you should not place any reliance on the Service being
offered for any commercial or other purposes.
You retain ownership of any intellectual property rights that You hold in Your Content. When You transmit,
communicate, record, receive, and/or store content to or through the Service, You give Vatra (and those we work
with) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those
from translations, adaptations or other changes we make so that Your content works better with the Service),
communicate, publish, publicly perform, publicly display, and distribute such content solely for the limited
of operating and enabling the Service to work as intended for You and for no other purposes. Make sure You have
necessary rights to grant us this license for any content that You submit to or through the Service.
If You submit a name or photo to associate with Your use of the Service, we may display Your name and photo in
conjunction with Your Use. We will respect the choices You make to limit sharing or visibility of Your name
photo in the settings. For example, You can choose to set Your settings so that Your name and photo do not
If You submit feedback or suggestions about the Service, we may use Your feedback or suggestions without
personal data and protect Your privacy when You Use the Service. By using the Service, You agree that Vatra can
Software Applications for the Service
When the Service requires or includes downloadable software applications, this software may update automatically
on Your device once a new version or feature is available. Vatra gives You a personal, worldwide, royalty-free,
non-assignable and non-exclusive license to use any software application provided to You by Vatra as part of the
Service. This license is for the sole purpose of enabling You to use the Service as provided by Vatra, in the
manner permitted by these Terms.
Third-Party Offerings and Integrations
Your relationship with third-party providers of offerings that interoperate or are used with the Service (e.g.,
third-party applications for which an Integration is available) shall in each case be governed by Your agreement
with that third-party provider and shall be outside the scope of these Terms. Trembit shall in no way be
responsible or liable for such third-party provider, its actions or omissions, or its offerings.
Representations, Warranties, and Disclaimers
You affirm that You are of legal age and are otherwise fully able and competent to enter into these Terms, and
to abide by and comply with these Terms. Although we cannot absolutely control whether minors gain unauthorized
access to the Service, access may be terminated without warning if we believe that You are underage or otherwise
Vatra provides the Service using a commercially reasonable level of skill and care, and we hope that You enjoy
using it. There are certain things that we do not promise about the Service.
OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS, NEITHER TREMBIT NOR ITS SUPPLIERS OR DISTRIBUTORS MAKE ANY
SPECIFIC PROMISES, WARRANTIES, OR COMMITMENTS ABOUT THE SERVICE. FOR EXAMPLE, VATRA DOES NOT MAKE ANY
COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICE, THE SPECIFIC FUNCTIONS OF THE SERVICE, OR THEIR RELIABILITY,
AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SERVICE “AS IS”.
SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.
Liability for the Service
WHEN PERMITTED BY LAW, VATRA AND ITS SUPPLIERS AND DISTRIBUTORS, WILL NOT BE RESPONSIBLE FOR LOST PROFITS,
REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
IN ALL CASES, VATRA, AND ITS SUPPLIERS AND DISTRIBUTORS, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT
REASONABLY FORESEEABLE. THE EXCLUSIONS AND LIMITATION SHALL APPLY REGARDLESS OF WHETHER EITHER PARTY WAS ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES OR THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY, AND ON A
CUMULATIVE (RATHER THAN PER-INCIDENT) BASIS.
Business Uses of the Service
If You are a legal entity or business Using the Service or on whose behalf the Service is being Used (“Business
User”), You will hold harmless and indemnify Vatra and its affiliates, officers, agents, and employees from any
claim, suit or action arising from or related to the Use of the Service or violation of these Terms, including
any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys’
fees. The Business User is responsible for the activities of participants who Use the Service on behalf of or as
a result of the Business User, and the Business User agrees to ensure that any and all such participants will
comply with these Terms.
Waiver of Class Action
The parties expressly waive any right to bring any action, lawsuit, or proceeding (collectively, “Action”) as a
class or collective action, private attorney general action, or any other proceeding in which any party acts or
proposes to act in a representative capacity. No Action will be combined with another without the prior written
consent of all parties to all affected Actions. If the class action waiver in this Section 11 is found to be
illegal, invalid, or unenforceable as to all or some parts of a dispute, then Section 11 will not apply solely
with respect to those parts. Instead, those parts will be severed and proceed in a court of law separately.
Other (but Still Important)
We may modify, change, amend, replace or update these Terms or any additional terms that apply to the Service at
any time and in any manner by updating the web page on which these Terms reside or otherwise notifying You. You
should look at these Terms regularly. Any such modification, change, amendment, replacement or update shall be
effective on the date of such update to the applicable web page (or on the date of such notification, where such
notification is used by Vatra in lieu of such update), or on such later date specified by Trembit. If You do not
agree to the modified terms for the Service, You should discontinue Your Use of the Service.
These Terms do not create any third-party beneficiary rights.
If You do not comply with these terms, and we do not take action right away, this does not mean that we are
giving up any rights that we may have (such as taking action in the future).
If it turns out that a particular term is not enforceable, this will not affect any other terms.